Frozen \ Hung Console - VMware vSphere 5.1 - Horizon View 5.2

Ran across an interesting issue this week and thought I would share the solution since I was not able to easily find anything via Google.Shout out to @thombrown for helping me figure this one out. Basically, what would happen was that on one specific pool, if a user was logged in via PCOIP to a view desktop, the console on in vSphere would appear frozen at a login screen or at the legal disclaimer. This was frustrating for the customer because the vSphere console was what they were using to shadow user sessions. The admin could move their mouse…

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